6 scenarios · About 75 minutes

Difficult Conversations

0 of 6 complete

Scenarios

1
A patient requests antibiotics
Explore the concern and explain the clinician-approved assessment and alternatives.
Up next
Start scenario
2
A patient requests imaging
Explain the supplied reasoning while validating symptoms and agreeing on follow-up.
Not started
Start scenario
3
A patient requests a different pain plan
Explore pain and concerns and discuss the supervised plan without stigmatizing.
Not started
Start scenario
4
A patient asks about an unproven treatment
Explore treatment hopes and discuss evidence and uncertainty using the provided references.
Not started
Start scenario
5
A patient wants to leave before recommended care
Explore reasons, communicate risks and alternatives, and involve the supervisor.
Not started
Start scenario
6
A patient asks for every available test
Discuss uncertainty and expectations, explain your reasoning, and agree on a practical next step.
Not started
Start scenario

About this course

Explore the concern behind a request or disagreement.
Explain the supplied clinical reasoning without dismissing symptoms or preferences.
Negotiate a safe next step and recognize when supervising support is needed.

Recommended preparation: Experience opening a patient interview and explaining health information in plain language.